Sworders Account Frequently Asked Questions

I have received the error message 'This email is already in use - please sign in (or reset your password)'

If you have sold or purchased with us in the past, you will already have an account. Simply follow the Reset Your Password steps to log in. If you are still encountering issues, please contact us directly and we can assist – auctions@sworder.co.uk | 01279 817778

I have not received my password reset email

Please check your spam/junk folders. If you still have not received the email, please contact us directly and we can assist – auctions@sworder.co.uk | 01279 817778

I cannot verify my email address

If you have not received the Verify My Email email, please check your spam/junk folders. If you still have not received the email, please contact us directly and we can assist – auctions@sworder.co.uk | 01279 817778

My email verification failed, what can I do?

If you are unable to verify your email address, please check and retry. If you continue to experience issues, please contact us directly and we can assist – auctions@sworder.co.uk | 01279 817778

I am receiving the error message BB1

If you have received the error message BB1 when trying to bid live in one of our auctions, please contact us directly and we can assist – auctions@sworder.co.uk | 01279 817778